Guided fertility treatment in Thailand

Privacy Policy

Effective from: February 2026

About This Policy

This privacy policy describes how Thailand Fertility (thailandfertility.com) handles personal data when you visit our website, make an enquiry, or use our patient coordination service.

What We Collect and Why

When you contact us, we collect your name, email, phone number and country so we can respond and provide relevant guidance.

When you enquire about treatment, you may share fertility history, previous diagnoses or treatment preferences. This is voluntary and helps us match you with the right clinic and specialist.

When you browse our site, we collect standard analytics data — pages viewed, visit duration and traffic sources — to understand how people use our website and improve the experience.

How Your Data Is Used

Your information allows us to:

  • Respond to enquiries with relevant clinic and treatment options
  • Share your details with partner clinics so they can prepare accurate quotes and treatment plans
  • Coordinate appointments, consultations and logistics on your behalf
  • Follow up on your enquiry unless you ask us not to
  • Monitor and improve our website

Who Receives Your Data

To deliver our service, we share relevant information with:

  • Partner fertility clinics in Thailand who will assess your case, provide pricing and deliver treatment. Their own privacy policies govern how they process your data once received
  • Coordination partners — vetted patient services that may support your care where appropriate, subject to their own data handling policies
  • Technology providers that power our website, email and internal systems

We do not sell personal data to advertisers or unrelated third parties.

Keeping Your Data Safe

We use industry-standard security measures to protect your information during transmission and storage. No system is entirely immune to risk, but we take reasonable steps to safeguard your data.

Cookies and Tracking

We use cookies for site functionality and anonymous traffic analysis. You can control cookie behaviour through your browser preferences at any time.

Your Choices

You can:

  • Ask us what personal data we hold about you
  • Request that we correct or remove your information
  • Opt out of follow-up communications at any point

Email team@thailandfertility.com to make any of these requests.

Policy Updates

This policy may be revised periodically. The latest version will always be available on this page.

Questions

For anything related to your data or this policy, contact team@thailandfertility.com.